Frequently Asked Questions
An end of tenancy cleaning service typically includes a thorough cleaning of all areas of the property, including the kitchen, bathrooms, bedrooms, and common areas. This may include tasks such as dusting, vacuuming, wiping down surfaces, and cleaning windows and mirrors.
The length of our end of tenancy cleaning service will depend on the size of the property and the level of cleaning required. On average, our service takes anywhere from a few hours to a full day to complete.
Yes, we offer a range of additional services that you can book in addition to our end of tenancy cleaning service. These services include carpet cleaning, upholstery cleaning, and window cleaning.
No, our sevrice provides use their own necessary cleaning products and equipment as part of our service. Everything is provided by the cleaning teams. If you require us to use any special chemicals, please make sure to mention that when booking your service.
No, you do not need to be present during the cleaning service. However, if you have any specific instructions or requests, it may be helpful to be available to discuss them with our team.
Yes, we offer a guarantee for our end of tenancy cleaning service. If any areas of the property are not up to the required standard within 72 hours of the service, we will return and re-clean those areas at no additional cost. If your check-out date is after those hours, we offer a 168-hours extension for a small extra cost.