Data Collection and Use
We collect and process personal data about you when you use our website or services, such as your name, email address, phone number, payment information, property address, and photos and videos of your property made by our employees before and after the service. We may also collect and process other personal data that you provide to us, such as feedback or comments.
We use your personal data to provide and improve our services, to communicate with you, and to comply with legal and regulatory requirements. We do not sell or rent your personal data to third parties for their marketing purposes.
Data Sharing and Disclosure
We may share your personal data with third parties in the following cases:
We will not sell or rent your personal data to third parties for their marketing purposes without your prior consent. If we are involved in a merger, acquisition, or sale of assets, we may disclose or transfer your personal data to the relevant third party in connection with the transaction. In such cases, we will take appropriate measures to protect your personal data and to inform you of any potential changes to our privacy practices.
Data Security and Retention
We use appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, or destruction. We are committed to protecting your personal data and take appropriate technical and organizational measures to prevent unauthorized access, use, disclosure, or destruction of your personal data. We use encryption and other security technologies to protect your data, and we regularly review and update our security measures in response to new threats and vulnerabilities. We retain your personal data for as long as necessary to provide the services, to comply with legal and regulatory requirements, and to resolve disputes. We have implemented retention policies and procedures to ensure that your personal data is only retained for the minimum period necessary for the purposes for which it was collected. In the event of a data breach that may pose a risk to your rights and freedoms, we will notify you and the relevant authorities without undue delay, in accordance with applicable laws and regulations.
Your Rights and Choices
Under the GDPR, you have certain rights in relation to your personal data, including the right to access, correct, erase, restrict, or object to the processing of your personal data. You also have the right to data portability, which allows you to receive your personal data in a structured, commonly used, and machine-readable format. These rights include the following:
If you would like to exercise any of your rights, or if you have any questions or concerns about our use of your personal data, please contact us at email@example.com. We will respond to your request as soon as possible and in accordance with applicable laws and regulations.
Please note that we may need to verify your identity and request additional information from you in order to process your request. We may also be unable to fulfill your request if it is deemed unfounded, excessive, or repetitive, or if it risks the rights and freedoms of other individuals.
Changes to This Policy
You can also contact us by mail at the following address:
SW Clean, 27 Old Gloucester Street, London, United Kingdom, WC1N 3AX
We are committed to protecting your personal data and respecting your privacy. If you have any concerns or complaints about our handling of your personal data, you have the right to lodge a complaint with the relevant supervisory authority. In the UK, the supervisory authority is the Information Commissioner’s Office (ICO), which can be contacted at https://ico.org.uk/.
Thank you for choosing SW Clean. We appreciate your trust and will do our best to protect your personal data and provide you with exceptional cleaning services.